This is just terrible, I really feel for all the team at Miselu, and hope that their 2015 only gets better from here on in.
Here’s what they say about what’s happened …
“Just prior to the annual factory christmas inventory shutdown, we had gotten to the point of resolving most of the issues that were keeping us from turning on full “mass production” of the C.24. We were waiting for one updated part to verify that we would finally be able to achieve the requisite high manufacturing yield.
Then — between christmas and the new year — there was a fire at the factory where C.24 keyboards are assembled.
Thankfully nobody was hurt.
Initial reports suggested that C.24 inventory was likely undamaged, but it took several days for the fire department to allow employees back into the building.
Once inside, it quickly became apparent that the entire onsite stock of mechanical parts and subassemblies (for several thousand keyboards) had been destroyed by the fire. As many as 10,000 of some items were lost.
Our operations team has been working around the clock to get a new batch of components to the factory ASAP. Fortunately in many instances additional stock was already staged at supplier sites.
We currently have a team of miselu engineers in china in the process of cleaning and verifying all our of manufacturing test fixtures. They are also working with our CM partner to relocate/rebuild the assembly line in an unscorched area of the building.
Based on material availability estimates, we currently expect to be able to restart the line (and hopefully soon thereafter commence volume production) before the end of January.
In the meantime, we are continuing to build and ship kickstarter keyboards from our SF offices at a slow but steady rate. When China mass manufacture comes online, we will deliver the balance of kickstarter keyboards.
In other news, we have released a C.24 firmware update that supports Apple’s native MIDI over BLE protocol. We believe the C.24 is the first hardware product to support this new protocol introduced by Apple in iOS8 and Yosemite. To learn more, visit: http://www.miselu.com/support/
As always we appreciate your support as we continue to strive to provide you with an amazing wireless piano keyboard.”