When a new interface isn’t always such a good thing

When I hear that a developer is bringing a new interface to their app I often wonder what the reasoning is behind the change. Is it that lots of users have complained, or is it that the developer has decided that this would be a great new way to use their app?

On occasion when this happens I hear users bemoaning the new interface and wishing that they could go backwards and use whatever new features have been added but with the older interface.

So would it be so hard to give users the option? Allow them some choice over what they want in terms of interface? I know some developers do put in the ‘use classic interface’ option or similar, and I think that’s a good plan.

Old is not always bad, and new is not always good, at least in my book anyway.

What do you think?

http://static.evernote.com/noteit.js Clip to Evernote

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